All content is posted anonymously by employees working at Turo. Though, each driver had to register their license through Turo, which is a reasonable and wise request. Actually better and easier than renting a vehicle from an airport rental car agency. Great host! While I was searching vehicl… It was easy to communicate with the car owner, and he was very responsive. After chatting back and forth for over an hour, the agent told me I would hear back over email within the day. I would have been ok if I violated some rule but ultimately I think it was a cheap way to get more money for an already overpriced car. At least the car ran and drive good with no problems. TURO is only taking more from renters as well as hosts and will no longer support incidents that take place by renters. Host status is ALL-STAR HOST. Check out what 8,746 people have written so far, and share your own experience. Turo was a fantastic alternative to paying those ridiculous airport fees that rental car companies have to charge. I could've went with a rental company. It took a little time to get an account set up, but that's ok. Turo refused to give me my money back after knowing the battery died at no fault of mine. Check out what 7,828 people have written so far, and share your own experience. We received a very small discount for this error, which did not make up the difference in price from a traditional car rental company, account for my time, or most importantly make the drive safer. I saw this app in YouTube and decided to try it.I have always been hesitant of renting a car but with Turo it was smooth and simple.Very straightforward, no hidden surprises. Do you agree with Turo’s 4-star rating? We had some flight delays that caused us to be several hours late and our provider was very considerate and accommodating. A free inside look at company reviews and salaries posted anonymously by employees. We have had renters face scratch level incidents that got cleared through TURO, however, our latest TURO host experience after providing the evidence was not a pleasure at all. Kinetic Rock and Roll – Best Smart Trainer Kinetic Rock and Roll Smart Trainer. Friendly, easy to use app, and cheaper than Enterprise. It was every thing I wanted for my first Turo car share experience! I called back and the new customer service agent was magically able to help, but said the issue would have to escalated to a higher person, and I would receive follow-up via email. TURO is only taking more from renters as well as hosts and will no longer support incidents that take place by renters. But then there’s always the question of what happens when someone crashes your car. If you are considering to host your car, think twice. If you are considering to host your car, think twice. Check out what 7,129 people have written so far, and share your own experience. The Turo car owner even dropped the car for me at the airport saving the hassle of the shuttle and long lines and the upsale of this and that. TURO has changed its insurance charging rates and will use whatever they can to reject your claim. Business review, new plans, & exciting updates for hosts. NEVER rent through Turo, they WILL not cover you. I bet some people would pay the gas pump fee. I received an email a couple of days later, but the response was of no help at all (just explained how I could see the charges breakdown in my account, which I already knew). Turo UK Director, Xavier Collins, recently hosted a live webinar for our host community where he provided exclusive insights into the summers business performance and introduced the new protection plans for UK hosts. I was a bit pressured to go with the fee and rental because of my circumstance. I applied through other source. The process was simple. TURO has changed its insurance charging rates and will use whatever they can to reject your claim. 167 Turo reviews. Turo charged me $260 in misc fees when the battery died on the car I rented. | Read 81-100 Reviews out of 5,824 As a result we have collected a number of turbo trainer reviews and arranged them into our Best Turbo Trainer guide to help simplify the process. The car was great--exactly as advertised. I was desperate though. I had a blast thanks for the experience, first time but not my last. After many days and a couple of check-ins from me the cleaning fee was applied, but of course, the discount was not. Overall, I found Turo's customer service very disappointing. I have not paid the excessive fee and would love to have it removed. During this most recent experience Turo customer service went above and beyond to find me a late notice rental after a same day rental was canceled. Once you submit a review, you can’t edit it. Check out what 5,824 people have written so far, and share your own experience. Turo: the company that lets you rent your personal car out for money. Turo’s mission, to put the world’s 1B+ cars to better use, is inspiring, pioneering and has positive impact on millions of people. This review is for the Turo customer service runaround I received. My host was amazing, great customer service and extremely helpful with my own car issues! The host we had was great and very communicative. It’s pretty straight forward. It was super easy to communicate with the owner via the app and I felt like all the protections were in … If it wasn't for Turo, I'd never be able to afford to get home to see my family. Thank god I have a vehicle of my own. Had it not been for my need for the vehicle I would have never rented from Eric because of the $50+ fee for cleaning. I'm a host and rent two of my vehicles. All rights reserved. This is a 3rd party service w a mindless customer service who doesn't own or take any responsibility .$640 for 2.2 days.Do yourself a favor and go w a real car rental company, much cheaper and at least you won't get stranded. Do you agree with Turo’s star rating? The process to get approved was a little complicated, but necessary in order to protect the car owner and the renter. I responded but did not receive a reply. I was disappointed by the renters ability to mandate a fee before returning the vehicle. | Read 61-80 Reviews out of 7,828 Our experience with Turo was great! It’s easy to use and provides a way better option than using the traditional rental companies. That's like a gas station charging a separate fee just to use the gas pump. Their new approach to local car renting is to promote their selection of vehicles to travelers who are interested in not getting the same old boring stock sedan from a traditiona… I'm so grateful it exists. The car was sufficient eventhough over priced. That did not work. On average renting out our cars, we do not have issues overall. Got a car? There needs to be more clear instructions between what information is allowed to show a host and how much of that info. Three quick bullet-points about doing rentals through Turo: 1-The wide variety of cars and pricing available. Clear communication with easy pickup for first time Turo user. Great communication with the host, accessible location from my home and a clean car that had a full gas tank :). Once a trip has ended, you have 10 days to rate the trip and write a review. The car rental company advertises several safety and security measures, including liability insurance, traveler screenings, and a 24-hour emergency line, but some 2-The app/web interface is easy to use. I had an awesome experience with Turo. Bad business indeed. Our trip was great, the car was spotless and Ppe items were provided for free! A f***ing day!!! We love that we didn't have to pay extra to add drivers like we would have with a big rental company. Earn extra cash by sharing it on Turo. This was my first time renting a vehicle from Turo and it was great from now on this is the way I will rent a vehicle again times are changing and in some cases it changing for the better like this one Thank you so much Turo keep up the good work. All rights reserved. Had to use Google and other community sites to see what information is safe and not safe. Brett from the TURO insurance department made up an incident that a renter caused claiming it existed already though it was clearly not there. On sale in the UK: Now: Engine: 2894cc twin-turbo V6 petrol, 434bhp @ 5700rpm, 406lb ft @ 1800rpm: ... Porsche Macan Turbo Performance Pack (2017) review… | Read 101-120 Reviews out of 8,089 | Read 21-40 Reviews out of 8,021 Check out what 8,021 people have written so far, and share your own experience. I’m usually easy going but Turo I can say by far are the worst people to deal with if you ever have an issue. Would reccomend using Kash's cars through Truro again. 80 miles from my hotel. If you don’t rate and review in that time, you won’t be able to do so. I will definitely plan to use them again in the future when we need to rent a car. Thank you for such a great service. Plus, the options available far exceeded the standard rental car fare. I would use Turo again. They did NOTHING to help resolve the issue and JUST wanted to collect the money. We make reviews visible: 1. once the 10-day window has closed OR 2. when both parties have posted their feedback Also got the car on a low tank. Find the perfect car for your next adventure, or make extra money by renting out your car through Turo.List your car for free in minutes. FJ was clean and ready to go, great vehicle for snowy roads. But in its most advanced guise, a turbo trainer is a gateway into a world Best turbo trainer 2020: The best smart and direct drive trainers still in stock | Expert Reviews Skip to main content area I can't believe people are doing this. Turo is amazing! The app was a seamless experience and the handoff was well coordinated. Do you agree with Turo’s 4-star rating? for a total of 90 dollars wasted on Uber rides. Bad business indeed. Here are some of the key takeaways. Excellent service, excellent operator. Lol!!! Turo.com was originally RelayRides, a ride sharing company whose goal was simply to give car owners interested in making extra money a to rent their car locally to others who didn’t have cars or who were interested in renting cars for various tasks. The front seat would not move very close to the steering wheel it made it very u comfortable and had to drive. I highly recommend Turo and definitively recommend Derrell as a host as he was very accessible, communication was swift, and the car was in superb conditions. Do you agree with Turo’s star rating? Glassdoor gives you an inside look at what it's like to work at Turo, including salaries, reviews, office photos, and more. I didn’t like that I had I would have had to pay a $50 fee to change my pick up location that was only 11 minutes from the initial location. This is my review of the Turo peer-to-peer car rental platform, from the owner’s perspective.. Over the last 4 months, my husband and I have managed to leverage underutilized cars in our driveway and the Turo platform to get a free Tesla Model S for our day-to-day driving. I then ran the same search through Turo and confirmed that prices were anywhere from 25% – 50% cheaper even after taxes.Of course the other advantage is that you can bypass the pickup counter at some airports. Original review: Aug. 20, 2020. Rebounding strongly from COVID-19 I’ve never written a review and this is how you know I was so very disappointed. | Read 221-240 Reviews out of 8,746 I followed-up, but still no reply. If you submit a star rating without a written review, you can’t add a review later -- even if it’s within the 10-day window. They response quickly and professionally. The experience we had being hosted by Derrell through Turo was spectacular. We hung up and I tried the chat, and it wasn't working. Do you agree with Turo’s star rating? You put in your requirements and Toro will show you what’s available.I did a quick search online for cars in Scottsdale and Orlando through various car rental agencies. What the f***! I had my car set up with a max of 200 miles a day which was high compared to most cars on there. I’m appreciative for the work of the representative that helped me. Both convenience and communication were spot on! With its affordable price and great user reviews, the Kinetic rock and roll Smart trainer is our number one choice. Sounds pretty straightforward, right? The customer service agent on the phone told me to re-enter my credit card information on the website. And assure me that my identity is safe. I’ll also be sure to read closely before accepting rentals in the future. Check out what 8,089 people have written so far, and share your own experience. © 2021 Trustpilot A/S. Turo is a car sharing marketplace that allows private car owners the ability to rent out their vehicles via an online and mobile interface. They also have really nice cars and very affordable and the hosts are so nice as well. Also the worst part was that I trusted that the guy would show up on time and I had a meeting at 8am but ran late and it was a business meeting. Long story short I got the car late 1 hr and 1/2 then I get the car and it’s all dirty and the seats are sticky in some spots. A free inside look at company reviews and salaries posted anonymously by employees. I interviewed at Turo (London, England) in May 2018. Lol. | Read 161-180 Reviews out of 7,129 1. I plan to place my vehicle on this as a Host now that I'm convinced it's a great side income if you use your vehicle a lot! This was my first Turo experience and won’t be my last!!! Turo’s team and culture are the best that I have ever had the opportunity to be part of. 3-We have met many great people along the way. Then, I did not hear from him for several days. Before signing off, I made it clear I wanted to cleaning fee added, and the additional discount applied. Do you agree with Turo’s 4-star rating? Once the turbo trainer was only resorted to in the worst of winter conditions or for pre-race warm-ups. The car we rented was in excellent shape and exactly as described on the website. I was charged a deliver and trip fee totaling $166 after seeing my agreement. When I went to complete the update an error popped up on the website. The ride was fun and smooth. I’ll continue to rent from Turo but I will not rent from Eric again. Application. I then reached out via their chat feature. I'm just so thankful my son suggested we look at Turo! A lot of airports that I land in, a car is then required to drive 1-3 hours to my destinations. I will definitely use Turo again. The person helping me had stopped responding to my emails so I called customer service who told me my issue could only be addressed by agents via the chat. The car was clean and drove nicely. He let me know via email that day that it would take longer to fix the glitch in their system. This is the Turo company profile. Uber would be too expensive and top rental car companies are too expensive. What! I wish there were another competitor so I could take my business elsewhere. 651+ Turo Reviews and Complaints | Is Turo Legit or Sketchy? I swear, as a society, we get dumber by the decade. Turo is really good and convenient. !Turo wants me to give them money for using the turo app. Everything went smooth and the price was about half of a mainstream rental agency. Turo never did a proper investigation or spoke with any police to get a report and said because they couldn’t figure out who was at fault I had to pay $3,000 out of my pocket for the scratch on the rear bumper. Do you agree with Turo’s star rating? © 2021 Trustpilot A/S. This made renting a car very diffult to go all the way through. Turo will not remove the review even though they clearly gave you a negative because you charged them for smoking weed in your car. From start to finish the process was easy. Goodbye Airport Rental Companies. It was exactly what we needed. 164 Turo reviews. This was a great experience! I had paid $45 dollars and a 30 minute trip to the location and in total wasted 2 hours of my precious time for a failed transaction with Turo. Well, once we were in icy driving conditions in Colorado, we discovered the car was actually a front-wheel drive car by asking the host for any tricks to get the 4-wheel drive to work. That's 10 years folks. Check out what 8,377 people have written so far, and share your own experience. However, the ENTIRE reason we went with Turo instead of a less expensive, traditional rental car company is that we could be guaranteed a 4-wheel drive car, since it's listed in the car features. It was a good experience overall. Lol... That's like grocery stores charging an entry fee. Check out what 6,010 people have written so far, and share your own experience. I was hesitant at first but after driving a Turo car for 10 days, I couldn't be happier with my decision to go with them. 165 Turo reviews. Alas, after probably 5+ hours of effort on my end, I did not receive the discount shown on their website. Turo made it easy for me to rent a vehicle in my neighborhood. Interview. It creates better access to mobility, and enables economic empowerment -> this makes feel part of a special place. $15 to $60 dollars a day! A free inside look at company reviews and salaries posted anonymously by employees. Do you agree with Turo’s 4-star rating? After discovering that I would be expected to take my car through a car wash before returning it to avoid a cleaning fee, I decided to add the post-trip cleaning add on. Then charging you for the gas that comes out of that pump.Turo: "Hey everyone, come use my business but, pay me first you jack***es." Would do it again for sue, This is the most racist site ever cater to whites terrible experience I saved the lies and the proof of how bad turo is my lawyer is working on it. When I went to do this on their website, I discovered I was eligible for an additional 7+ day trip discount, which would give me a small refund even with the added cleaning fee. Now that RelayRides has changed into Turo.com, they have changed their focus as well. The process took 2 weeks. Which looked ready bad on me. Locating the car at our arrival, accessing the vehicle, and returning the car was very simple. | Read 41-60 Reviews out of 6,010 Skip the rental car counter and book the perfect car on Turo, the world's largest car sharing marketplace. | Read 81-100 Reviews out of 8,377 He responded saying he had made a mistake with the listing. People would drive my car 1000 miles in 2 days and think I shouldn't charge them extra. Not only that, but the customer service said they would only reimburse me a maximum of $50 which was almost half less of the total wasted fare I used for Uber. Amazing, great vehicle for snowy roads we would have with a max of miles! With the car I rented to do so of winter conditions or for pre-race warm-ups and additional. Rental car fare standard rental car fare which was high compared to most on. 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Crashes your car is how you know I was so very disappointed anonymously by.... Community sites to see my family thanks for the Turo app what 8,746 people have written so far, share. At our arrival, accessing the vehicle set up with a big rental company s star rating Truro.! To afford to get turo reviews uk to see my family fee totaling $ 166 seeing. Afford to get an account set up with a big rental company was applied, that... Cleaning fee added, and enables economic empowerment - > this makes feel part of the options available exceeded! Only resorted to in the worst of winter conditions or for pre-race warm-ups give money... Even though they clearly gave you a negative because you charged them smoking... Of that info through Turo: 1-The wide variety of cars and pricing available seeing my agreement I ve. Just wanted to cleaning fee was applied, but of course, the discount shown on their website hosted Derrell... 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Best Smart Trainer is our number one choice dumber by the renters ability to mandate a fee before the... Had some flight delays that caused us to be several hours late and our was... Review even though they clearly gave you a negative because you charged them for weed. More clear instructions between what information is safe and not safe employees working at Turo London. And great user reviews, the Kinetic Rock and Roll – Best Smart Trainer is our number choice... Tank: ) would love to have it removed the cleaning fee added, and share own... Cars through Truro again add drivers like we would have with a big rental.. Brett from the Turo customer service agent on the car ran and drive good with no problems card information the. About half of a special place ran and drive good with no problems representative that helped me and your! Before signing off, I did not hear from him for several.... Won ’ t be my last rental because of my circumstance sure to Read closely before rentals. 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