NBN Fibre To The Node (FTTN), NBN Fibre To The Building (FTTB), NBN HFC (Hybrid Fibre/Coaxial), Fibre To The Curb (FTTC) or Fixed Wireless For all other NBN technologies, you need to connect your telephone handset into the Phone 1 or Phone 2 port on the back of your modem. Can I cancel the included home phone service? However, if you like the idea of having a home phone and use it often, there are plenty of plans out there that offer bundled-in phones. Home Phone Local on the NBN is $40 per month with a $99 connection fee. Naked DSL is an ADSL2 internet connection where the phone line has been deactivated, hence the term "Naked DSL". If you’re looking for Wi-Fi internet without a phone line, you’re very likely looking for a Naked DSL plan. You just plug your phone connection into your modem, and completely avoid the copper wiring through your home phone line. However, you do have a choice in where the internal equipment is installed. You’ll also need a nbn compatible Wi-Fi modem from Australia Broadband so we can ensure you have a reliable and quality VoIP connection. Australia Broadband does not charge any activation or setup fees and standard NBN Co installations are completed at no cost to you. Should I get a home phone if I’m switching to the NBN? Most nbn™ customers choose to have an internet only nbn™ service and use their mobile for their phone service. This service will not function in the event of a power failure or disruption or an internet outage and is not suitable if you have a serious illness or life-threatening condition, if you require disability services or if you require an uninterrupted phone line. Some emergency devices like security alarms, medical alarms and fire alarms use landlines to work properly, and you might be wondering how they’re affected by the switch to the NBN. Home Phone Basic on the NBN is $27.95 per month with a $99 connection fee. Unlike ADSL, the nbn™ does not require you to have an active landline. Your mobile phone, however, should still work. Sorry we couldn't be helpful. The current NBN Fibre and NBN Wireless run on different infrastructure to that of Naked DSL and ADSL and as such, do not require an active phone line. If you want to use your own nbn™ and VoIP compatible modem with Australia Broadband VoIP, you will need to sign up online and subscribe to a Australia Broadband NBN internet only plan. Thanks for your question – Amy Australia Broadband personal nbnTM plans are consumer-grade services, may not be used for commercial purposes and are only available within nbn-ready areas subject to nbn™ infrastructure availability at your premises. Australia Broadband is not available in all areas or to all homes. You need to have it paired with an active NBN Fibre service as the NBN services are dependent on local provider power. But if you’re big on using your mobile phone, it’s easy to perceive your home phone as just an unnecessary monthly bill. When the copper goes you will be forced to rent at least a 12mbit line from nbn co if you want have a phone. Many alarm providers can offer alternatives, such as backup batteries, or verify if your devices will be compatible with NBN technology. Prohibited Use includes using this service in a business or for any purpose or activity that is illegal, fraudulent or any other nature contrary to our Fair Go policy. For some NBN connection there is no need to keep an active telephone service. You can’t cancel the phone service without … Yes, you’ll be able to keep the same number when you switch your home phone to the nbn network. Return to Help Centre Our VoIP Plans start at only $10 a month with all local and national calls completely free. But don’t click away just yet. The short answer is no, NBN connections do not need an active phone line to work, and there are no associated charges for line rental on an NBN plan. Some providers offer plans with pay as you go services (PAYG), whereas others offer unlimited landline calls as part of a monthly bundle. However, if you wish to use additional phone wall sockets (beyond the first phone wall socket the NBN service is delivered to), you would need to arrange your own technician for this work. An order is deemed to be “in progress” once you have received an order number from us and your payment has been processed. https://www.australiabroadband.com.au/nbn-explained All Australia Broadband services are subject to our Fair Go Policy. A list is available on the NBN Co website.. There are several ways to access the NBN, but one of its greatest features is that you won’t need to keep your landline active in order to get internet access. To our knowledge, all information in articles on the Canstar Blue website was correct at the time of publication. Unlike with ADSL internet, there’s no concern over line rental fees with NBN plans. We’re here to answer your questions about keeping (or ditching!) If you still rely on your home phone daily, you may be concerned about moving to the NBN. Getting plans with minutes attached, or even unlimited national calling, cost around $10 per month, or are bundled in with your plan. Australia Broadband and the Australia Broadband Can I keep my phone number on the nbn network? Learn more about our Fair Use Policy at: What is your Fair Go Policy? To keep things simple, we recommend you purchase an nbn compatible Wi-Fi modem from Australia Broadband. Refer to the product fact sheet (or relevant similar documentation) before making any purchase decision. Help us improve this article with your feedback. Landlines Give You Great Reception Anywhere in Your Home. You or an authorised person over 18 years of age will be required to be at the premises on the day of the appointment. your home phone on an NBN plan. Will my emergency devices work with the NBN. If you do this, the cabler should connect them to new ethernet ports in your walls, which you can plug other ethernet cables into like you would a phone or power cable. A phone line, in the age of smartphones, might seem like a waste of time, money and effort to you – so getting broadband without one could be a positive. If it is important that you retain your existing phone number, you must make sure your phone provider does not disconnect your phone service before or during the transfer of your phone number to Australia Broadband VoIP on the nbn™. On the nbn™, you can also use Voice over IP (VoIP) programs or apps like Skype, Apple’s FaceTime (through Macs, iPads, iPhone and iWatch), Google Hangouts, Vonage and many more. So, if you have FTTN for your NBN service, you are still using the old Telstra copper lead-in cable to bring in your NBN service from the street to your home. So, unless you want a voice-only phone service (and there's not many voice-only services we could find from NBN providers) then to get your phone service on the NBN, you'll likely need to pay for a broadband plan, which will often include your phone service in the price. © Copyright 2021 Canstar Blue Pty Ltd ACN 142 285 434 All Rights Reserved. nbnTM is a trademark of NBN Co Limited and is used under license. Bottom line: if you want total peace of mind, you need a landline. We have been called to a number of situations where people with medical alarms migrated to the NBN and needed property rewiring before their alarms could work. This is all because the NBN requires a direct power connection once it reaches your home, not just at the exchange. If you give us permission to go ahead with the NBN Co Non-Standard Installation and/or NBN Co New Development Charge, Australia Broadband will pass this NBN Co charge onto to you at cost. You can cancel your subscription at any time by informing us before the end of the month. Unfortunately, you won’t get to choose where the external box is placed; this is up to nbn co. Your Australia Broadband subscription is a prepaid service and you'll be direct debited on or around the 1st day of each month for that month’s subscription. You may need two separate appointments to switch your service onto the nbn network– one with an nbn co technician and one with a Telstra technician. To keep things simple, Australia Broadband recommends you use the nbn™ for internet only, choose a mobile provider with unlimited calls and use Skype to make international calls to friends and family for free. Normally, your VoIP service will be activated and ready within 1 day for a new phone number. A home phone is not required to access the NBN network, however it is offered by most providers offering fixed connection services (such as FTTP, FTTC, FTTN and HFC connections). With home phones, it can come down to a lot of things – price, aesthetics, amount of handsets, or size, but the technology between cordless phones isn’t that sophisticated, and they’re typically very cheap. Landline prices vary greatly across what’s offered by providers. This information may have changed over time. If you are transferring an existing active phone number, it may take between 5-10 business days to transfer your number to Australia Broadband, but don’t worry as we can allocate a temporary number if you wish to make calls in the meantime. Each provider offers different plans, depending on your needs. If you’re making the switch to the nbn™, you might be wondering if you need a home phone line like you do for ADSL. Our payment options are Visa and MasterCard. No, Earn $100 for each friend that you bring on board. Most ADSL customers only have a phone line so they can have an internet connection. This is key if you use your phone a lot when you… This is a selection of products with links to a referral partner. To sign up for Australia Broadband VoIP, you’ll need a Australia Broadband NBN subscription. It works just like your normal landline, and we can even transfer your current phone number. There’s plenty of options out there for home phones, and you should be on the lookout for one that’s right for you. These appointments can’t be done on the same day. NBN plans and bundles can be provided with no need to pay for traditional telephone line rental.The NBN network is being rolled out across the country in a number of different methods, these are the NBN technology types that uses the copper line: 1. All FTTP premises are eligible for NBN 1000 plans, whereas just 7% of HFC premises are. However, if you like the idea of having a home phone and use it often, there are plenty of plans out there that offer bundled-in phones. Static IP addresses are available for $10 extra per month. Instead, it uses wired and wireless technologies dedicated to Internet traffic, with no need to pay upkeep on an active phone line. i have another phone socket, but to get internet on that line, i have to use an ADSL in-line filter/spliter. Frankly, if you love using a home phone, you may find the extra cost to keep a landline worth it. While a home phone service is not required to access broadband services on the nbn network, all fixed nbn network connections provide the option for a phone service. It works with your existing handsetm which saves you money having to pay for a new one. There are plenty of NBN plans out there that offer an additional landline, bundled with internet offerings and other perks, but ultimately there’s a lot of confusion surrounding how it all works and what you need to get it working. You don't need to pay for phone line rental, and you don't need to have a home phone. Previously with ADSL2+ connections that used copper wiring, landlines could still be used because the copper network didn’t require power at the home to call people with. All modem purchased from Australia Broadband are VoIP capable, fully supported, include a 12-month manufacture warranty and are auto-configured with your Australia Broadband NBN and VoIP setting to allow you to plug and play. The equivalent ‘pensioner’ Telstra Home Phone Essential on the NBN – is the same cost as the old copper one. Most ADSL customers only have a phone line so they can have an internet connection. You can take your cordless home phone anywhere in your house and count on a consistent phone call with no drop outs. All FTTP premises are eligible for NBN 250 plans, whereas 70% of HFC premises are. Manish is the author of this solution article. Typically if you’re not big on landlines, pay as you go services will work for you. However, this has changed with the introduction of NBN and VoIP connections. Once you’ve decided where the best spot for the internal utility box is you’ll need to let the nbn co installer know at your appointment. All of Telstra’s nbn plans come with a phone service. As batterytech said just Telstra stuck in the last century insisting you need an active phone service with them if you want to go with them for an NBN FTTP connection. This means that moving to the NBN allows you ditch the home phone – but it might be worth considering using VoIP (Voice Over Internet Protocol) if you’re a landline user. If your fibre plan is cancelled, your phone service will also be cancelled. The NBN isn't just an alternative to ADSL, either; it's completely replacing the existing copper network. With the nbn™, the internet service is connected first and you have the option to use your mobile or if you want to retain your home phone number or use a traditional home phone service, you’ll need subscribe to a Voice-over-Internet-Protocol (VoIP) phone service. But if you’re upgrading to an NBN plan, your home broadband and phone lines are completely separate entities – NBN connects over new fibre networks (or satellite and wireless services), with a view to entirely replace outdated copper wiring. This is best for safety, appearances and long-term use, but can be expensive. A VoIP service requires a VoIP phone handset, which you need to plug into the phone port on the back of your modem, rather than into the wall socket. But if you prefer to keep your home phone line, you’ll probably want sign up for a plan that includes calls across Australia, and international calls if you need that too! You can read more about cordless phone types here. You’ll need to contact your preferred phone and internet provider who can assist you in purchasing an nbn ™ powered plan, and answer any questions in relation … Modified on: Thu, 7 Feb, 2019 at 7:56 PM. You can request a Static IP address after your internet service is connected by contacting Customer Support, NBN Co charges may apply to some customers. No, there’s no need an active phone when you sign up for an NBN plan. No, there’s no need an active phone when you sign up for an NBN plan. Australia Broadband is not available in all areas or to all homes. You’ll need an nbn compatible modem to connect to the nbn. Modified on: Thu, 7 Feb, 2019 at 7:56 PM. Re: ADSL splitters when switching to NBN In response to watofam2 just had nbn put on today but phone line says please check line use to have a splitter with adsl You do not have to have an active telephone service with and NBN FTTP connection. If your home is subject to any of these NBN Co charges, we’ll let you know and get your permission before you’re charged. If you previous phone provider disconnects your phone number before the transfer is completed, Australia Broadband will not be able to complete the transfer successful and you will loose your existing phone number. Yes NBN home phones also use a different technology to traditional telephone line connections through VoIP. All types of nbn™ broadband access network connections that utilise a physical line running to the premises are considered Fixed Line connections. Yes, you can use your own BYO modem on Australia Broadband VoIP. If you are in a Fibre-To-The-Node area, you normally don't need to do much to get connected, as NBN will be connecting their new Nodes to your existing phone / adsl line and sending their new VDSL2 service down your existing phone / adsl cable. The good news is that, unlike ADSL, the nbn does not require a phone line to deliver the … The only issue I can see is the transferring of the phone numbers after everything else is in place. Once your nbn™ service is connected, simply call our support team on 1300 023 354 (Option 3) and request a VoIP service to be added to your account. With Australia Broadband, there are no setup fees, no plan change fees, no relocation fees (if you are moving to another nbn-ready area) and no worries. To nab yourself one of these plans, you'll need a FTTP or HFC NBN connection. An nbn™ Fibre to the Node (FTTN) connection is utilised where the existing copper phone and internet network from a nearby fibre node is used to make the final part of the connection to the nbn™ access network. According to NBN you have a huge choice of providers servicing your area. If you do rely on medical or emergency devices connected to your landline, you should speak to your equipment provider about your specific needs before switching to the NBN. Alternatively, you can pay a professional cabler to install them in your walls, floors and ceiling. Younger generations may wonder if a stationary phone covered in buttons still has any use in the world, but keep in mind that smartphones aren’t for everyone. As the aforementioned copper phone lines are being phased out, many internet plans now come with VoIP bundled in, or as an optional monthly add-on. Other providers you 'll need a FTTP or HFC NBN connection the term `` Naked DSL.! 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