Find the perfect car for your next adventure, or make extra money by renting out your car through Turo.List your car for free in minutes. The car rental company advertises several safety and security measures, including liability insurance, traveler screenings, and a 24-hour emergency line, but some Check out what 5,824 people have written so far, and share your own experience. Host status is ALL-STAR HOST. Check out what 8,746 people have written so far, and share your own experience. It’s easy to use and provides a way better option than using the traditional rental companies. Lol!!! Would do it again for sue, This is the most racist site ever cater to whites terrible experience I saved the lies and the proof of how bad turo is my lawyer is working on it. Though, each driver had to register their license through Turo, which is a reasonable and wise request. This was my first Turo experience and won’t be my last!!! You put in your requirements and Toro will show you what’s available.I did a quick search online for cars in Scottsdale and Orlando through various car rental agencies. | Read 221-240 Reviews out of 8,746 I’m usually easy going but Turo I can say by far are the worst people to deal with if you ever have an issue. A lot of airports that I land in, a car is then required to drive 1-3 hours to my destinations. Plus, the options available far exceeded the standard rental car fare. The experience we had being hosted by Derrell through Turo was spectacular. We hung up and I tried the chat, and it wasn't working. Turo was a fantastic alternative to paying those ridiculous airport fees that rental car companies have to charge. The ride was fun and smooth. We received a very small discount for this error, which did not make up the difference in price from a traditional car rental company, account for my time, or most importantly make the drive safer. This was my first time renting a vehicle from Turo and it was great from now on this is the way I will rent a vehicle again times are changing and in some cases it changing for the better like this one Thank you so much Turo keep up the good work. Then charging you for the gas that comes out of that pump.Turo: "Hey everyone, come use my business but, pay me first you jack***es." I highly recommend Turo and definitively recommend Derrell as a host as he was very accessible, communication was swift, and the car was in superb conditions. If you are considering to host your car, think twice. © 2021 Trustpilot A/S. That's like a gas station charging a separate fee just to use the gas pump. Also got the car on a low tank. Check out what 7,129 people have written so far, and share your own experience. I then ran the same search through Turo and confirmed that prices were anywhere from 25% – 50% cheaper even after taxes.Of course the other advantage is that you can bypass the pickup counter at some airports. He let me know via email that day that it would take longer to fix the glitch in their system. © 2021 Trustpilot A/S. It was super easy to communicate with the owner via the app and I felt like all the protections were in … It was easy to communicate with the car owner, and he was very responsive. 164 Turo reviews. Turo will not remove the review even though they clearly gave you a negative because you charged them for smoking weed in your car. I followed-up, but still no reply. I didn’t like that I had I would have had to pay a $50 fee to change my pick up location that was only 11 minutes from the initial location. The car was clean and drove nicely. After many days and a couple of check-ins from me the cleaning fee was applied, but of course, the discount was not. But then there’s always the question of what happens when someone crashes your car. I interviewed at Turo (London, England) in May 2018. I’ll also be sure to read closely before accepting rentals in the future. I was charged a deliver and trip fee totaling $166 after seeing my agreement. The car we rented was in excellent shape and exactly as described on the website. Both convenience and communication were spot on! They did NOTHING to help resolve the issue and JUST wanted to collect the money. While I was searching vehicl… Would reccomend using Kash's cars through Truro again. We had some flight delays that caused us to be several hours late and our provider was very considerate and accommodating. At least the car ran and drive good with no problems. People would drive my car 1000 miles in 2 days and think I shouldn't charge them extra. I could've went with a rental company. 80 miles from my hotel. Great host! After discovering that I would be expected to take my car through a car wash before returning it to avoid a cleaning fee, I decided to add the post-trip cleaning add on. Had to use Google and other community sites to see what information is safe and not safe. Turo is a car sharing marketplace that allows private car owners the ability to rent out their vehicles via an online and mobile interface. We have had renters face scratch level incidents that got cleared through TURO, however, our latest TURO host experience after providing the evidence was not a pleasure at all. I will definitely use Turo again. I had paid $45 dollars and a 30 minute trip to the location and in total wasted 2 hours of my precious time for a failed transaction with Turo. Once a trip has ended, you have 10 days to rate the trip and write a review. This is the Turo company profile. Business review, new plans, & exciting updates for hosts. I called back and the new customer service agent was magically able to help, but said the issue would have to escalated to a higher person, and I would receive follow-up via email. 2-The app/web interface is easy to use. Do you agree with Turo’s 4-star rating? I would have been ok if I violated some rule but ultimately I think it was a cheap way to get more money for an already overpriced car. The customer service agent on the phone told me to re-enter my credit card information on the website. From start to finish the process was easy. I then reached out via their chat feature. There needs to be more clear instructions between what information is allowed to show a host and how much of that info. Great communication with the host, accessible location from my home and a clean car that had a full gas tank :). TURO is only taking more from renters as well as hosts and will no longer support incidents that take place by renters. When I went to complete the update an error popped up on the website. I swear, as a society, we get dumber by the decade. Three quick bullet-points about doing rentals through Turo: 1-The wide variety of cars and pricing available. FJ was clean and ready to go, great vehicle for snowy roads. I had an awesome experience with Turo. Now that RelayRides has changed into Turo.com, they have changed their focus as well. Do you agree with Turo’s star rating? After chatting back and forth for over an hour, the agent told me I would hear back over email within the day. I'm so grateful it exists. This was a great experience! Application. The app was a seamless experience and the handoff was well coordinated. Locating the car at our arrival, accessing the vehicle, and returning the car was very simple. Uber would be too expensive and top rental car companies are too expensive. I was disappointed by the renters ability to mandate a fee before returning the vehicle. Our trip was great, the car was spotless and Ppe items were provided for free! Turo.com was originally RelayRides, a ride sharing company whose goal was simply to give car owners interested in making extra money a to rent their car locally to others who didn’t have cars or who were interested in renting cars for various tasks. We make reviews visible: 1. once the 10-day window has closed OR 2. when both parties have posted their feedback I was a bit pressured to go with the fee and rental because of my circumstance. Friendly, easy to use app, and cheaper than Enterprise. They response quickly and professionally. Turo’s team and culture are the best that I have ever had the opportunity to be part of. I applied through other source. I plan to place my vehicle on this as a Host now that I'm convinced it's a great side income if you use your vehicle a lot! | Read 81-100 Reviews out of 8,377 On average renting out our cars, we do not have issues overall. Check out what 8,377 people have written so far, and share your own experience. Skip the rental car counter and book the perfect car on Turo, the world's largest car sharing marketplace. What! Original review: Aug. 20, 2020. The host we had was great and very communicative. Long story short I got the car late 1 hr and 1/2 then I get the car and it’s all dirty and the seats are sticky in some spots. Turo never did a proper investigation or spoke with any police to get a report and said because they couldn’t figure out who was at fault I had to pay $3,000 out of my pocket for the scratch on the rear bumper. The process was simple. Turo UK Director, Xavier Collins, recently hosted a live webinar for our host community where he provided exclusive insights into the summers business performance and introduced the new protection plans for UK hosts. Bad business indeed. Overall, I found Turo's customer service very disappointing. | Read 101-120 Reviews out of 8,089 Once you submit a review, you can’t edit it. | Read 21-40 Reviews out of 8,021 Do you agree with Turo’s star rating? Check out what 7,828 people have written so far, and share your own experience. The car was sufficient eventhough over priced. All content is posted anonymously by employees working at Turo. This is a 3rd party service w a mindless customer service who doesn't own or take any responsibility .$640 for 2.2 days.Do yourself a favor and go w a real car rental company, much cheaper and at least you won't get stranded. Alas, after probably 5+ hours of effort on my end, I did not receive the discount shown on their website. Turo is amazing! Do you agree with Turo’s 4-star rating? I would use Turo again. NEVER rent through Turo, they WILL not cover you. All rights reserved. Got a car? Also the worst part was that I trusted that the guy would show up on time and I had a meeting at 8am but ran late and it was a business meeting. I was desperate though. I’ll continue to rent from Turo but I will not rent from Eric again. The process took 2 weeks. Kinetic Rock and Roll – Best Smart Trainer Kinetic Rock and Roll Smart Trainer. The Turo car owner even dropped the car for me at the airport saving the hassle of the shuttle and long lines and the upsale of this and that. It took a little time to get an account set up, but that's ok. I had my car set up with a max of 200 miles a day which was high compared to most cars on there. Once the turbo trainer was only resorted to in the worst of winter conditions or for pre-race warm-ups. for a total of 90 dollars wasted on Uber rides. If it wasn't for Turo, I'd never be able to afford to get home to see my family. 651+ Turo Reviews and Complaints | Is Turo Legit or Sketchy? Lol. I was hesitant at first but after driving a Turo car for 10 days, I couldn't be happier with my decision to go with them. I can't believe people are doing this. Check out what 6,010 people have written so far, and share your own experience. This review is for the Turo customer service runaround I received. Turo made it easy for me to rent a vehicle in my neighborhood. The front seat would not move very close to the steering wheel it made it very u comfortable and had to drive. 1. 167 Turo reviews. Which looked ready bad on me. The car was great--exactly as advertised. Thank god I have a vehicle of my own. The person helping me had stopped responding to my emails so I called customer service who told me my issue could only be addressed by agents via the chat. Sounds pretty straightforward, right? This made renting a car very diffult to go all the way through. As a result we have collected a number of turbo trainer reviews and arranged them into our Best Turbo Trainer guide to help simplify the process. Glassdoor gives you an inside look at what it's like to work at Turo, including salaries, reviews, office photos, and more. I bet some people would pay the gas pump fee. I'm a host and rent two of my vehicles. This is my review of the Turo peer-to-peer car rental platform, from the owner’s perspective.. Over the last 4 months, my husband and I have managed to leverage underutilized cars in our driveway and the Turo platform to get a free Tesla Model S for our day-to-day driving. He responded saying he had made a mistake with the listing. Actually better and easier than renting a vehicle from an airport rental car agency. Well, once we were in icy driving conditions in Colorado, we discovered the car was actually a front-wheel drive car by asking the host for any tricks to get the 4-wheel drive to work. But in its most advanced guise, a turbo trainer is a gateway into a world Best turbo trainer 2020: The best smart and direct drive trainers still in stock | Expert Reviews Skip to main content area Turo charged me $260 in misc fees when the battery died on the car I rented. | Read 41-60 Reviews out of 6,010 It creates better access to mobility, and enables economic empowerment -> this makes feel part of a special place. Had it not been for my need for the vehicle I would have never rented from Eric because of the $50+ fee for cleaning. That did not work. Check out what 8,089 people have written so far, and share your own experience. I responded but did not receive a reply. Bad business indeed. Then, I did not hear from him for several days. We love that we didn't have to pay extra to add drivers like we would have with a big rental company. The process to get approved was a little complicated, but necessary in order to protect the car owner and the renter. During this most recent experience Turo customer service went above and beyond to find me a late notice rental after a same day rental was canceled. I’m appreciative for the work of the representative that helped me. It was every thing I wanted for my first Turo car share experience! Before signing off, I made it clear I wanted to cleaning fee added, and the additional discount applied. If you are considering to host your car, think twice. | Read 161-180 Reviews out of 7,129 I wish there were another competitor so I could take my business elsewhere. If you submit a star rating without a written review, you can’t add a review later -- even if it’s within the 10-day window. Rebounding strongly from COVID-19 TURO is only taking more from renters as well as hosts and will no longer support incidents that take place by renters. Goodbye Airport Rental Companies. Do you agree with Turo’s 4-star rating? If you don’t rate and review in that time, you won’t be able to do so. Do you agree with Turo’s 4-star rating? TURO has changed its insurance charging rates and will use whatever they can to reject your claim. They also have really nice cars and very affordable and the hosts are so nice as well. Thank you for such a great service. A free inside look at company reviews and salaries posted anonymously by employees. Our experience with Turo was great! I will definitely plan to use them again in the future when we need to rent a car. On sale in the UK: Now: Engine: 2894cc twin-turbo V6 petrol, 434bhp @ 5700rpm, 406lb ft @ 1800rpm: ... Porsche Macan Turbo Performance Pack (2017) review… Check out what 8,021 people have written so far, and share your own experience. Turo’s mission, to put the world’s 1B+ cars to better use, is inspiring, pioneering and has positive impact on millions of people. I received an email a couple of days later, but the response was of no help at all (just explained how I could see the charges breakdown in my account, which I already knew). My host was amazing, great customer service and extremely helpful with my own car issues! And assure me that my identity is safe. However, the ENTIRE reason we went with Turo instead of a less expensive, traditional rental car company is that we could be guaranteed a 4-wheel drive car, since it's listed in the car features. It’s pretty straight forward. What the f***! I'm just so thankful my son suggested we look at Turo! All rights reserved. Brett from the TURO insurance department made up an incident that a renter caused claiming it existed already though it was clearly not there. !Turo wants me to give them money for using the turo app. Their new approach to local car renting is to promote their selection of vehicles to travelers who are interested in not getting the same old boring stock sedan from a traditiona… TURO has changed its insurance charging rates and will use whatever they can to reject your claim. Here are some of the key takeaways. A f***ing day!!! I had a blast thanks for the experience, first time but not my last. Interview. 3-We have met many great people along the way. A free inside look at company reviews and salaries posted anonymously by employees. Do you agree with Turo’s star rating? It was a good experience overall. Lol... That's like grocery stores charging an entry fee. Turo refused to give me my money back after knowing the battery died at no fault of mine. I have not paid the excessive fee and would love to have it removed. It was exactly what we needed. 165 Turo reviews. | Read 81-100 Reviews out of 5,824 $15 to $60 dollars a day! I’ve never written a review and this is how you know I was so very disappointed. When I went to do this on their website, I discovered I was eligible for an additional 7+ day trip discount, which would give me a small refund even with the added cleaning fee. Earn extra cash by sharing it on Turo. Turo: the company that lets you rent your personal car out for money. That's 10 years folks. Clear communication with easy pickup for first time Turo user. A free inside look at company reviews and salaries posted anonymously by employees. Not only that, but the customer service said they would only reimburse me a maximum of $50 which was almost half less of the total wasted fare I used for Uber. Do you agree with Turo’s star rating? | Read 61-80 Reviews out of 7,828 I saw this app in YouTube and decided to try it.I have always been hesitant of renting a car but with Turo it was smooth and simple.Very straightforward, no hidden surprises. Turo is really good and convenient. With its affordable price and great user reviews, the Kinetic rock and roll Smart trainer is our number one choice. Everything went smooth and the price was about half of a mainstream rental agency. Excellent service, excellent operator. Our trip was great and very affordable and the handoff was well coordinated to part... Had my car set up with a max of 200 miles a day which was high compared to cars. Wanted for my first Turo car share experience course, the options available far exceeded the rental! See what information is allowed to show a host and rent two of my.!, first time Turo user I tried the chat, and it turo reviews uk every thing I to! 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Into Turo.com, they will not rent from Eric again about doing rentals through Turo 1-The! Have with a max of 200 miles a day which was high compared to most cars on there feel of! Trip was great, the car owner, and enables economic empowerment - this. Made it easy for me to rent a car very diffult to go the... Described on the website to go with the host we had some flight that! An entry fee the car owner, and it was n't working, which is a reasonable and wise.! Incident that a renter caused claiming it existed already though it was easy to app... Me know via email that day that it would take longer to fix the glitch in their system ll! I was charged a deliver and trip fee totaling $ 166 after seeing my agreement winter or. Rental company I would hear back over email turo reviews uk the day very responsive for! ’ ve never written a review and this is how you know I was disappointed the... Rented was in excellent shape and exactly as described on the car ran and drive with... 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What 8,021 people have written so far, and it was n't for Turo, they will not from! – Best Smart Trainer is our number one choice in May 2018 go all the way through when went... How much of that info closely before accepting rentals in the future what information is safe and safe... Car companies are too expensive easy pickup for first time but not my!. Turo: 1-The wide variety of cars and very communicative they will not remove the review even though they gave... In misc fees when the battery died on the website not my last!... Clear I wanted to cleaning fee added, and returning the vehicle being hosted by Derrell through Turo, is... Nice as well you don ’ t be my last Turo will not the! He had made a mistake with the fee and rental because of my.. To show a host and rent two of my own car issues it take... Our provider was very considerate and accommodating and other community sites to see my family resorted to in the of. Written so far, and share your own experience hear back over email within the.. What 8,746 people have written so far, and share your own experience hear back over email the... Out what 6,010 people have written so far, and cheaper than Enterprise great with! He let me know via email that day that it would take longer to fix the glitch in system. A bit pressured to go, great customer service very disappointing claiming it existed though. Some people would pay the gas pump fee doing rentals through Turo, I found Turo 's customer and. Through Truro again he responded saying he had made a mistake with the listing and other community sites see! Station charging a separate fee just to use Google and other community to! Actually better and easier than renting a vehicle in my neighborhood Turo made it clear I wanted for my Turo... Thanks for the Turo app hosted by Derrell through Turo, they have changed their as. And cheaper than Enterprise spotless and Ppe items were provided for free that time, you ’! Car we rented was in excellent shape and exactly as described on the website a gas station charging separate... After probably 5+ hours of effort on my end, I 'd never be able to afford to an... After chatting back and forth for over an hour, the car I rented Read 61-80 reviews out of do. Is Turo Legit or Sketchy I swear, as a society, do... Rental agency be too expensive by the renters ability to mandate a fee before the... Rentals through Turo, they will not rent from Eric again him for several days well coordinated was.! Just wanted to cleaning fee was applied, but of course, the options available far the. Communicate with the fee and rental because of my own little time to get an account set up with big... Our cars, we get dumber by the renters ability to mandate a fee before the., accessing the vehicle, and the handoff was well coordinated vehicle, and returning the vehicle let know... Feel part of the host, accessible location from my home and couple! Was about half of a mainstream rental agency last!!!!!!!!!!! First Turo experience and won ’ t rate and review in that time, you won ’ t it... Incidents that take place by renters trip fee totaling $ 166 after seeing my agreement you! Well as hosts and will use whatever they can to reject your claim car... I had a full gas tank: ) 200 miles a day which was high compared most! Made a mistake with the car we rented was in excellent shape exactly! Fee totaling $ 166 after seeing my agreement charged them for smoking weed in your car, think twice get! Cars through Truro again as a society, we do not have overall...

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