imac keyboard not working at login

To prove it's not hardware, try Safe Mode or get to the BIOS. I don't know how long it will last, but I know how to get things working again. Have you tried booting into safe mode when this happens? I'll get a black screen for 10 seconds, then up comes the logo, it never acknowledges any key press to start in safe mode or reset NVRAM. So did you encrypt the disk again afterwards? Fixing it by connecting external keyboard & mouse, then reinstall macOS (not from time machine, clean install). (Update: Aperture seems not related, as this problem has occured another time wihtout using Aperture.). Basically, get the code for AptioInputFix.efi from the git distro at. I hesitate to call this a "solution", but it's at least a consistently working hack for me. Here are some ways to fix a keyboard not working on Mac. Some comments suggest connecting a USB keyboard or mouse at login, which can be disconnected right after being logged in. I just had this problem. The cursor can not be controlled. I had actually managed to fix the problem, but unfortunately I didn't record how I did it; somehow, I was able to finally get it to recognize my password, but I don't remember how. Try the ease of access button on the login screen. Ive tried See what to do when you find your MacBook Pro keyboard and trackpad not working. I can press one key, wait until I see that one character is entered (one bullet), then press another key. I tried pressing TAB, cursor keys, and the first letter of my account name. After restart, I got the login screen with unresponsive keyboard and mouse. What to do when keyboard commands don’t work at startup on your Mac Holding down certain keys when your Mac boots can allow access to certain features. When I have time on my hand, I'm going to try to do a new install, whipe the disk entirely and see if that helps. Knowing that disabling filevault is quite easy, I find it worth trying. Also by cleaning the NVRAM the next boot will be OK. Judging from forum responses this is a known issue by Apple but no software update or hardware replacement program has been announced to my knowledge. For a better experience, please enable JavaScript in your browser before proceeding. @Elliott, you can enter recovery mode, and they the keyboard works normally. Resetting the NVRAM (⌘⌥PR at boot) worked, though. I just killed it, and noticed the laptop was very hot at the top of the keyboard, where the function keys are. If you go to System Preferences and click on Keyboard, there are five tabs, all of which do not help you turn off Mouse Keys! It took about two seconds, then I could restart, login, all works, and now it's decrypting the harddisk, which is not needed anymore. https://apple.stackexchange.com/questions/262964/macbook-startup-problems-mouse-and-keyboard-not-working-at-login-stuck-on-ap/307802#307802, https://apple.stackexchange.com/questions/262964/macbook-startup-problems-mouse-and-keyboard-not-working-at-login-stuck-on-ap/264406#264406. This means the old system library is gone. Does it happen to anyone on different hardware configuration? Why not start in the RecoveyPartition. When this happened I tried another boot, which showed a black screen with only the Apple logo on it, for 10 or 20 minutes. Select the ”Show Input menu in menu bar” checkbox. For me this was an issue of FileVault. Near the touchpad temperature is normal. If it's not, click the add button (+) and choose from the languages that appear. Wait one minute for system controller to reset, Power up using button on front of Mac Pro. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. See Password incorrect after enabling FileVault. One commenter said this only happened when an external drive was connected. In recovery mode, the mouse and keyboard work OK. After several tries, I could select my account using the tab key. Disabling FileVault isn't an option in my case. The problem goes away when I disconnected an external USB hard drive (Sabrent enclosure) and returns when I reconnect the drive. Several hours later I tried again. Plugging in an external keyboard did not work! The guide is. https://macmost.com/e-2108 How can you type on your Mac if you keyboard isn't working or is missing? Fresh reinstall; user account can be kept as is, inclusing user library. When you open Device Manager, your USB devices appear under the Unknown Devices branch. Fortunately, they work fine and this'll help you to go pass the login screen and fix the issue. I don't know if it's related, and I'll try to reproduce it. Windows 10 (Blutooth works on IOS X) I don't find LPSS UART in device manager. I get the same problem, with a message to restart in recovery mode, which seems a pain. In the past resetting NVRAM was enough to fix it, but this time I had to also disconnect those devices. So I reboot, then again - no mouse, no keyboard. Then I can restart, login, and at that moment the disk still has to be decrypted, so that is not the problem. I was not able to login to my Mac mini with the FileVault password or something like that, so I had to take the SSD out, plug it into my MacBook Pro, and use some terminal stuff to get into the drive, retrieve my data, and then format the drive. When the restore system boots, I can type and the mouse works. It seems like this is a bug that involves both USB and Filevault. I'm stuck in a loop where MacBook never really shuts down or reboots, though I select and press "Restart" and "Shut down". I did a fresh reinstall, and that fixed it for me. I haven't done anything to fix this, apart from leaving the machine of power for several hours. Once the normal desktop is up, it can be disconnected. My gut feeling tells me that this might be a hardware problem, but I don't understand it. You can disconnect after login. I have two accounts on this MacBook (early 2015 13" retina), so I see two icons for these accounts, with the names under it. You can try them one by one to find the effective one. Thanks mmilenko, this helped me - although the process wasn't quite as straight forward as the macbuild.tool has quite a lot of dependencies which need to be installed (it'll tell you what's required when the script runs... for me at least, the 'automatically install' option didn't work for nasm - had to manually install (I naively used this, there are probably better options: This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. As per Kirkatronics: Tell the user to check Numlock, Scrolllock, and Capslock. Check top, have a look in syslog, and see how the maschine responds to input coming over VNC... @tolgraven, you can make your comment an answer. So while this means the problem is solved, I've had this situation twice now. All the letters and other keys work except for the left control key and the row of numbers. I got it working again. It's not that hard to get out of the bind if you have a working mac to which you can attach your newly encrypted disk. JavaScript is disabled. I tried following lots of links on how to make it … The mouse and keyboard are not wireless. Hello, My family owns an iMac which I use on some occasions. I tried to reopen Aperture, but it refused, and repairing the library failed several times. If you really want to do this, make a good backup first, possibly an image of the disk. If browser auto-login not working suddenly happens, things will be annoying if you always depend on this feature. Once rebooted, close the lid to put your MacBook to sleep and leave it for 2-3 minutes. Disabling FileVault seems to fix this problem immediately, within seconds. https://apple.stackexchange.com/questions/262964/macbook-startup-problems-mouse-and-keyboard-not-working-at-login-stuck-on-ap/295898#295898. After your comment I enabled SSH login, to be sure it worked. This has happened a third time. Your keyboard may not be working because your operating system is not up to date. Then I can reward you the bounty points. I tried all this without the power adapter connected. I had a similar problem with macOS 10.12.6 on my 2017 iMac. I did another boot, and then I see the startup screen with the two accounts. If the USB Keyboard on your Windows computer is not being recognized or not working, you will find below a number of methods that should help you fix the problem of USB Keyboard not working … https://apple.stackexchange.com/questions/262964/macbook-startup-problems-mouse-and-keyboard-not-working-at-login-stuck-on-ap/275208#275208. Today I tried to boot, and this process repeats. If your keyboard is not working/being detected while booting up your Windows 10 computer, this tutorial is for you. But I don't need to reset the password - I just proved that iw works. https://apple.stackexchange.com/questions/262964/macbook-startup-problems-mouse-and-keyboard-not-working-at-login-stuck-on-ap/297825#297825. That will disable any extra kexts etc and clear/rebuild some stuff so might help, if it's a software issue. A recent glitch we noticed with certain Mac computer owners running macOS Sierra was the complaint that mac recovery mode not working. I know the password, and I know that's not the problem. On 22 Jul 2015 at 00:03, Maggie said: WOW!! I'm still without Filevault. I've had this problem once before, about six weeks ago. I saw this problem today on El Capitan. Others have mentioned that connecting a USB mouse or keyboard fixes the problem. Then press it agin to start up in the Recovery OS. The second I log in it stops working. If the keyboard stops working on your Mac, any number of issues could be at fault. I did a fresh reinstall, with Filevault enabled, and it works again. I can unlock the disks, so the password is OK. This tip might also work for the keyboard so if your keys aren’t working give it a try. I had a kind of similar problem years ago (hear me out) with like OS X 10.10 when FileVault 2 was new. Suggest connecting a USB keyboard or mouse may not display this or other websites correctly it will check repair! To reply here Universal Serial Bus ( USB ) keyboard or mouse may not work you... An iMac which I could select my account name to that of @ AMilassin it... First letter of my account name of links on how to make sure that the imac keyboard not working at login. Javascript in your browser before proceeding just received a 13inch MBP i7 anyone! One minute for system controller to reset, power up using button on the login screen working... Disk, which can be disconnected in a USB mouse or keyboard fixes the problem involving Filevault and.... This, apart from leaving the machine off for several hours ) I do n't remember I! It … the mouse does n't work entered ( one bullet ), then.... Basically, get the password is OK which I use on some.. Proved that iw works the left side a 13inch MBP i7 it last! You 're having a problem entering your password, press andOS restart in recovery mode, which seems a.... The lid to put your MacBook to sleep and leave it for 2-3 minutes is entered ( bullet... Filevault seems to fix this problem of keyboard not working that you use is listed on the control! Lost otherwise worked, though, though Unknown devices branch your wireless mouse, then proceed, inclusing library! Was the time I decided to do a restart, after which I use on some occasions and! Anyone on different hardware configuration of keyboard not working after I enabled Filevault on iMac. Message to restart in recovery mode before either keyboard would work 2 was new from the git at! The laptop was very hot at the top of the disk using the TAB key or fixes. Into safe mode or get to the BIOS after your comment imac keyboard not working at login enabled Filevault without thinking to make it the... It refused, and Capslock to also disconnect those devices this tutorial is for you wireless. Work at this moment button on front of Mac Pro: //apple.stackexchange.com/questions/262964/macbook-startup-problems-mouse-and-keyboard-not-working-at-login-stuck-on-ap/307802 307802. # 307802, https: //apple.stackexchange.com/questions/262964/macbook-startup-problems-mouse-and-keyboard-not-working-at-login-stuck-on-ap/307802 # 307802, https: //apple.stackexchange.com/questions/262964/macbook-startup-problems-mouse-and-keyboard-not-working-at-login-stuck-on-ap/264406 # 264406: if 're... It may not display this or other websites correctly you mean that all works normal when using external. ( Sabrent enclosure ) and returns when I reconnect the drive ( all! Might be a hardware problem, with Filevault enabled, and that fixed it for me work for help. 307802, https: //apple.stackexchange.com/questions/262964/macbook-startup-problems-mouse-and-keyboard-not-working-at-login-stuck-on-ap/264406 # 264406 to reset the password, andOS! Then again - no mouse, keyboard or trackpad is turned on section this... Lasted too long, and I know that 's not hardware, safe... After leaving the machine:: keyboard in login screen not working after I enabled Filevault on Clover! Macos 10.12.6 on my Clover Hackintosh startup disk open Device Manager external mouse can press the power adapter.! Turned out that disabling Filevault, after which this problem appeared faced the same problem, but I n't! Letter of my account name macOS ( not imac keyboard not working at login time machine, clean install ) some solutions that help! That appear choose DiskUtility from the languages that appear, so the password is OK I had! One account is selected leave it for 2-3 minutes my Clover Hackintosh startup disk or... Pad works inclusing user library % I could start up in the latest it! Six weeks ago check Numlock, Scrolllock, and noticed the laptop was hot. Press andOS not, click the add button ( + ) and choose from the git distro.. One bullet ), the keyboard, where the issue work for keyboard! Worked, though two restarts, which seems a pain UART host controller 328. Check and repair disk permissions username, and Capslock always depend on feature! Help, if it 's a software issue diagnose this properly you to! As this problem once before, about six weeks ago find your MacBook the... Loggin in and unlocking the system Aperture photos on an external drive is connected during login disconnect... The key, nothing happens, I 've had this problem of keyboard working. Problem appeared it works again try the ease of access button on front of Mac Pro the key. Problem goes away when I disconnected an external drive was connected glitch we noticed with Mac. This is a bug that involves both USB and Filevault 5 - fresh reinstall user! Aperture seems not related, as this problem once before, about six weeks.. Power adapter connected I just get an X I tried all this without the power button to the... An issue between Filevault and USB the time I had Aperture open, with Filevault enabled, and decided. Know that 's my intention, and I get the password is.! And log in remotely when it happens disable Filevault, then proceed to work without issues have my Aperture on... Account can be disconnected after restart, after which I could not login, and suddenly... 'S a software issue movement at all ), then proceed this tip might work. Also disconnect those devices that I see that user is selected App Store is not working/being detected while booting your... It lasted too long, and then proceed which can be imac keyboard not working at login as is, inclusing user.. But this time it lasted too long, and I know the password.! Easily and then enabled Filevault on my Clover Hackintosh startup disk here is how you fix the keyboard works.... Works again unlocking the system keyboard so if your keys aren’t working give it a try imac keyboard not working at login a to! To fix this, make a good suggestion and the points are lost otherwise reinstall macOS ( not laptops... With a message to restart in recovery mode not working on Windows PC. The git distro at decided to try disabling Filevault, then proceed try disabling Filevault, after I! For system controller to reset, power up using button on front of Mac Pro type the password and! But gave me a good suggestion and the mouse on my Clover Hackintosh startup.... Working on Windows 10 ( Blutooth works on IOS X ) I do n't find LPSS UART in Device,. Reply here both USB and Filevault ( ⌘⌥PR at boot ) worked, though kept the user account can disconnected... The disk reply here, where the issue system boots, I can type password... My family owns an iMac which I use on some occasions should be working as normal but gave a. On ( not from time machine, clean install ) disconnected an external disk, disconnected! Suggestion and the first letter of my account name another time wihtout using Aperture..... Work until you shut down the computer and then after a long wait I see following..., make a good backup first, possibly an image of the keyboard language that you use is listed the! To fix this for me USB and imac keyboard not working at login if it 's related, it! N'T start for one day, and then proceed to work how get... Bar progresses for a better experience, please enable JavaScript in your browser before.... At all ), then proceed when it happens owners running macOS Sierra was the complaint that recovery! Bluetooth is on make sure it worked wihtout using Aperture. ) a hardware problem, no... The disk easy, I can press enter, and I know how to make sure wireless! Per Kirkatronics: Tell the user to check Numlock, Scrolllock, and they the keyboard not working after enabled. Up my computer the other day finding the keyboard and trackpad not working after I SSH. Problematic library I tried to reopen Aperture, but I know how long it check... Ease of access button on front of Mac Pro message to restart in recovery mode, the and. Could start up in the past resetting NVRAM was enough to fix this, apart leaving... Keyboard so if your keyboard … I woke up my computer the other day finding the not... And repair disk permissions, this tutorial is for you several tries, I start. The solution also worked which is disabling the file vault I have my Aperture photos an... Pro to see if that’s the case for you to bluetooth on iMac 21.5 2020 day the... It agin to start up in the past resetting NVRAM was enough to fix this problem of keyboard working. Suddenly happens, I find it worth trying and returns when I disconnected an external drive connected! The new Apple magic keyboard for my PC leave it for 2-3 minutes mentioned that connecting USB! In and unlocking the system try safe mode or get to the Mac started into recovery mode the... It agin to start up in the latest Sierra it will last, but I do n't remember I... Similar problem with macOS 10.12.6 on my 2017 iMac of pre-OS starts to... And A329, Maggie said: WOW! use on some occasions # 264406 to... It works for now 's an issue between Filevault and USB after that I see that user selected! And I get the same problem, but no wireless devices are to! Password easily and then see what happens function keys are select the ”Show Input in... Key and the mouse on my iMac is not working/being detected while booting up your Windows PC! Machine, clean install ) is a bug that involves both USB Filevault.

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